Enjoy hassle-free IT support for your business
We provide affordable IT support for your business along with fantastic customer service
Our team are always happy to help with one-off projects, ongoing contracted IT support or on an ad hoc basis. However you choose to use our services, you’ll receive advice and help from professional IT engineers who speak plain English, not Geek!
We will work with you & your staff to deliver reliable, affordable IT systems that are right for your business. We will support any IT equipment, even if we did not provide it and will deal with your providers (Broadband, software) directly to ensure everything runs smoothly.
All of our IT support contracts are designed to cover as much of your IT systems as possible, Because we maintain your systems to ensure GDPR compliance and to a level of security compliant with Cyber Essentials you can relax knowing your business is secure
Our IT Support is aimed at giving you one level of customer service, The Best!
We believe in transparency with our clients and publish all of our contract and labour pricing online, it can be viewed here:
We offer four options for business IT support all of which come with great customer service:
Our monthly IT Support Contract
For this you receive:
- An initial assessment of your IT system – we highlight potential problem areas and show you where improvements can be made
- IT experts, dedicated to your business – we quickly learn your system requirements and take care of ‘behind the scenes’ work to keep your IT running smoothly and efficiently
- Unlimited remote IT support – email or call us with your IT problems or amendments, at no extra charge
- Regular IT system reviews
- Computer System Asset Management report
- Office 365 Management
- Antivirus management & Updates
- Firewall Management & Updates
- Infrastructure Management & Updates
- Backup Monitoring & management
- Liaising with 3rd party providers
- GDPR & Cybers Essentials level compliance
- A quarterly 2 hour consultancy.
- Discounted rates for site visits – we only charge from the arrival time of our engineer
See the fees for our monthly IT Support Contract here.
For a no obligation chat about our monthly IT Support Contract, call: +44 (0) 1455 611557, or email us: enquiries@erudit.co.uk. You can also use our contact form.
'Pay as you go' IT Support
Choose our non-contract IT Support for help with small, medium or large IT projects. We receive a variety of IT requests, but to give you an idea of the scope of our services, our skilled IT engineers can help you with:
- One off IT projects
- Installing PCs, Laptops, Servers
- Solving software niggles & fault diagnosis
- Adding or removing users
- Finding and eradicating viruses
Click here to see our fees.
To contact us about your IT project, call: +44 (0) 1455 611557. Or you can get in touch by email: enquiries@erudit.co.uk, or via our contact form.
Small office home office IT Support
Choose our small office home contract if you have four devices or less:
- Unlimited remote IT support – email or call us with your IT problems or amendments, at no extra charge
- Regular IT system reviews
- Computer System Asset Management report
- Office 365 Management
- Antivirus management & Updates
- Firewall Management & Updates
- Infrastructure Management & Updates
- Backup Monitoring & management
- Liaising with 3rd party providers
- GDPR & Cybers Essentials level compliance
- Hourly billing (£60.00 per hour)
- Unlimited email support
Click here to see our fees.
To contact us about your IT project, call: +44 (0) 1455 611557. Or you can get in touch by email: enquiries@erudit.co.uk, or via our contact form.
Emergency IT Support
Our ‘help me NOW!’ option means that you can get instant advice over the phone and a prompt response for a site visit. Click here for our fees.
Call us now on: +44 (0) 1455 611557. Or, for out of hours requests, email us: enquiries@e2ts.co.uk, or use our contact form.
